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Showing posts from September, 2017

Episode 5 – Conscious Capitalism: When Company Culture Drives Innovation

Featured Speaker: Nathan Bobay, Customer Solutions Manager, Delta Faucet Company What is Conscious Capitalism? What traits in a company’s culture allow innovation to thrive? Tune in to this podcast to hear the answers and learn more from Nathan at Moving at the Speed of Innovation: SOCAP’s 2017 Annual Conference .

Episode 4 – Innovation: The Great Divide

Featured Speaker: Johnny Russo, Associate Vice President of Digital Marketing and Ecommerce, Mark’s How do you drive innovation in your team? Listen to Johnny’s perspective on what innovation means and how he builds trust and empowers his team to take ownership to drive disruptive thinking. Learn more in-person from Johnny as he keynotes at Moving at the Speed of Innovation: SOCAP’s 2017 Annual Conference .

Episode 3 – Transformational Technology in Customer Care Delivery

Featured Speaker: Josh Wilke, Director of Marketing, Wilke Global Is the customer care industry ready to embrace the artificial intelligence (AI) revolution? With up-and-coming technologies including chatbots and mobile messaging, learn about the ripple effects it has on the delivery of customer care. Hear from Josh on embracing change in the mobile revolution now and whether or not we are prepared for the artificial intelligence revolution. Learn more in-depth in our technology panels at Moving at the Speed of Innovation: SOCAP’s 2017 Annual Conference .